Your privacy is important to us. It is our goal to make your experience on the internet enjoyable and rewarding, and we want you to use the internet’s array of information, tools, and opportunities with complete confidence and satisfaction.
When Costume Wig Source collects information from Visitors and Customers, We use this information primarily to provide a customized experience as you use our Services and, do not share this information with third parties. However, we may disclose personal information collected if we have received your permission beforehand or in very special circumstances, such as when we believe that such disclosure is required by law or other special cases described below.Data Security
The information you provide—including credit card information—is secured using Secure Sockets Layer (SSL) encryption technology. We use this SSL technology to prevent such information from being intercepted and read as it is transmitted over the Internet. The encrypted data goes to a secure site where your information is stored on restricted-access computers located at restricted-access sites. An icon resembling a padlock is displayed on the bottom of most browsers window during SSL transactions that involve credit cards and other forms of payment. Any time a Yahoo Store asks for a credit card number during checkout for payment, it will be SSL encrypted. The information you provide will be stored securely on our servers.Responses to Email Inquiries
When Visitors or Customers send email inquiries to the Costume Wig Source Team, the return email address is used to answer the email inquiry we receive. Costume Wig Source does not use the return email address for any other purpose and does not share the return email address with any third party.
Address Information at Checkout We do not give out your address information to any third party after you checkout, but will send you email or post mail flyers that alert you to up and coming promotions and coupon discounts.Return Policy
No returns accepted on any items. You may exchange your purchase within 7 days. Only one exchange is permitted.
To get exchange, the wig must be in salable condition, unworn and undamaged, in the original condition with tags attached.
Exchange must be requested within 7 days of receiving your order via email at email@example.com. Please include order number, reason for exchange and list of items you want in exchange. An exchange authorization number will be issued by either email with instructions. No exchange without authorization number will be accepted.
Merchandise must be shipped to us within 3 business days after the authorization number is issued.
For all exchanges, re-stocking fee of $15.00 per wig or 15% of purchase amount (whichever is greater) and shipping charge of $7.95 will be charged if a free shipping was offered.
Shipping and handling fee won't be refunded. You have to pay for the return of the merchandise. Collect shipments will be refused.
Upon receipt, all refunds and exchanges will be processed according to our policy.
Free Shipping Offer Details
How long will my order take to ship?
- Costumewigsource.com is pleased to offer free ground shipping on orders over $70!
- When prompted at checkout, enter code Wendy to receive your free shipping.
- This offer applies to ground shipping within the continental United States.
- We offer lowest price guarantee! Shop our site with confidence, if you find exactly the same item for less, please call us – we’ll gladly match the price.
- It generally takes 24 hours to process your order before it ships.
Where will my order be shipped from?
- Priority Mail Shipping - your order will arrive 3-4 days from ship date
- UPS Ground Shipping will take 4-7 business days, depending on your shipping address
- UPS 3 Day Select - your order will arrive 3 days from Shipping date
- UPS 2nd Day Air - your order will arrive 2 days from shipment date
- UPS NEXT DAY AIR is available upon request, please call us toll free at 888-274-5650 to request next day shipping.
All of our wigs are shipped from one of our warehouse in New York City.
Revisions to This Policy
Costume Wig Source reserves the right to revise, amend, or modify this policy and other policies and agreements at any time and in any manner. Notice of any revision, amendment, or modification will be posted here and will only apply to information collected after any such change.
Thank you for shopping with CostumeWigSource.com